Before you arrive

Organise your COVID-19 status pass

The health and safety of everyone who visits the event remains our top priority. We have made the decision to implement COVID-19 status checks, even though this is not currently mandated within government guidelines, as the evidence suggests that this is the best way for us to reduce the risk of transmission within the event itself.

Putting these checks in place adds an additional layer of reassurance for all attendees once they are inside the event.

When visiting the NEC, you will be asked by a member of staff to show proof of your COVID-19 status at agreed entry points. Verification areas will be clearly signposted on arrival at the venue. Once verified, your will receive a wristband. Then proceed to the show entrance where your badge will allow you access to the show.

Data will not be requested or recorded regarding COVID status. You will simply need to show proof to a member of venue staff. Visitors with a medical exemption should advise a member of staff during the checking process.

Attendees from England

The easiest method of showing your status is by using the NHS Covid Pass.
Please note the ‘NHS App’ is different to the ‘NHS COVID-19’ App used to check into venues.

The NHS App is free. You can access it on a mobile device such as a smartphone or tablet.

The NHS Covid Pass is available to those with:

a) Two doses of a COVID-19 vaccine.


b) a negative Lateral Flow test or negative PCR test within the previous 48 hours of the moment you pass through the check point.


c) Evidence of a positive PCR test within the past 6 months providing this is after you've finished self-isolating and up to 180 days after taking the test.

If your proof is a negative lateral flow test and you are onsite for multiple days this will need to be retaken and reported again every 48 hours. We recommend if this applies to you that you bring additional tests with you when you travel.

1. Use of NHS Covid Pass App

You can install the app on your phone to show your pass.

  • Download the NHS App (NOT the NHS COVID App)
  • Login to the app (using the App's set up process)
  • Click ' Get your NHS COVID Pass '
  • Agree to Term & Conditions
  • Select ' Domestic '
  • This will give you your QR code pass

2. Obtaining an NHS Covid Pass via the NHS website

If you would prefer not to use the app or do not have a smartphone then you can obtain the Pass vis the NHS website.

NB. Whether you do have the app or the online version it is a good idea to download your pass as a PDF anyway, store it in your device wallet or print it as a physical copy in case phone signal or wi-fi is weak or phone batteries die.

More information about NHS COVID PASS

3. Pass by Post You can request a printed NHS COVID Pass letter:

  • via the NHS website
  • by calling 119 (select the ‘NHS COVID Pass service’) if you do not have access to a smartphone, computer or tablet.

Obtaining evidence of a Negative Lateral Flow Test

  • Home test kits are free to anyone in the UK. You can collect these at many pharmacies or by ordering from the government website (next day delivery).
  • The kits come with instructions on how to take a test.
  • You must then report the test outcome and receive evidence of a negative test from
  • The tests will only be accepted if taken in the previous 48 hours before passing through the check point so you may need to do the test twice during the show.
  • We advise you bring spare kits with you to facilitate this.

Attendees from Scotland, Wales and Northern Ireland

Attendees from Scotland and Wales can show their vaccine status via a PDF from their respective NHS body. Please note new systems are being introduced frequently so please check the regulations in your country of origin.

If you live in Wales , you can find out how to obtain your vaccination status on this website

If you live in Scotland , you can find out how to obtain your vaccination status on this website

If you live in Northern Ireland you must supply paper proof of vaccination from your GP, or alternatively show a negative lateral flow test result.

International Attendees

It is the UK government’s responsibility to manage COVID-19 status requirements at the borders. As event organisers it is our responsibility to manage all attendees on arrival at the event. International Attendees must provide:

Proof of a negative Lateral Flow Test (LFT) or Polymerase Chain Reaction (PCR), reported and demonstrated via a text message or email. The test needs to be taken within 48 hours of arrival to NEC, Birmingham.


Proof of full vaccination in the format that was used at border control to enter the UK. Please see below for more details on Vaccine Certification.

International attendees from Green and Amber list countries:

If you have been fully vaccinated against COVID-19 in the EU with vaccines authorised by the European Medicines Agency (EMA) or in the USA with vaccines authorised by the Food and Drug Administration (FDA), or in the Swiss vaccination programme you can show an EU Digital COVID Certificate (EU DCC) for Europe (paper certificate accepted) or a CDC card for the USA when arriving at TCT.

International attendees from red list countries:

You should provide proof of a negative Lateral Flow Test (LFT) or Polymerase Chain Reaction (PCR) and quarantine in line with UK government rules.

For more information please visit

Please note new measures and policies are being introduced frequently so please check the regulations in your country of origin before travelling.

What to expect at the Event.

The risk of COVID-19 transmission will never fully be eliminated but the elements below form our strategy to mitigate the risks as much as possible.

Car park shuttlebus
NEC free shuttlebuses will run to effortlessly take you from our car parks to the NEC entrances for the Event. For your safety and comfort, the buses will be operating with social distancing measures in place which includes the wearing of face coverings and reduced capacities.

Prepare to show your COVID-19 status
As you enter the venue, you will be asked by a member of the NEC team or the Event team to show proof of your COVID-19 status at agreed entry points so please have this ready. Verification areas will be clearly signposted on arrival at the venue. These checks are taking place ahead of event entrances, so we ask visitors to please bear with us should there be a slight delay in accessing the venue. Data will not be requested or recorded regarding COVID status. You will simply need to show proof to a member of venue staff. Visitors with a medical exemption should advise a member of staff during the checking process.

Mask wearing: We are a mask friendly event.
While face masks will no longer be mandatory, we encourage visitors, exhibitors and staff to take personal responsibility and to wear a face covering in any situation which is crowded or while in close proximity to other people.
We do however recognise that there are circumstances preventing people from wearing a face covering and being mindful and respectful of this, staff will not challenge or ask for evidence from visitors who advise that they cannot wear a face covering or who make the personal choice not to. We hope that all will be equally respectful.

Hand sanitiser stations
With over 600 sanitiser stations in the NEC public spaces and event halls, you'll always be able to keep your hands clean no matter where you are in the venue. These are located beside the cloakrooms, toilets, catering outlets, hall entrances, at each exit door within the event halls and across the public spaces. Please remember to use these and wash your hands frequently during your visit. We recommend you bring your own supply as well and apply when you enter and leave exhibitor stands, features and theatres.

Air quality and ventilation
In line with government guidelines the NEC provide the optimum amount of fresh air across the venue to minimise the risk of COVID-19 transmission. This includes a recent, full recommission of the venue mechanical ventilation equipment and the upgrade of the filtration system to NHS hospital standards to ensure clean and safe air is circulated throughout the NEC. All areas are also being supplemented with natural ventilation through the opening of doors and windows as necessary.

Enhanced cleaning
Enhanced cleaning measures have been introduced with an additional focus on high-frequency touch points, such as lifts, counters, toilets, doors and handrails. NEC cleaning teams have completed additional training, with many already compliant with NHS standards. We are also conducting a thorough, enhanced cleaning regime of all public areas and features prior to show opening and during show open periods.
We have asked exhibitors to ensure a deeper clean before, during and after the show opens each day; paying particular attention to high traffic touchpoints and consider visible cleaning logs.

Touch-free experiences
To reduce contact at the venue, the NEC have taken advantage of tech solutions to provide contactless options. So, to minimise contact points when in the venue, you can pre-pay parking online, use cashless options for payment at all food and drink outlets and even pre-order your refreshments via an app.

Entrance to the Event
All visitors must register and print their badges before attending the event – this is crucial, as we have implemented a reduced-contact registration system so there will be very limited opportunity to do this onsite. Exhibitors should register their teams in advance, then collect their badges onsite. There will be separate entry and exit lanes at each entrance to ensure easy flow into the event.

Space inside and out
The NEC is a big venue with lots of space inside to keep attendees safe and comfortable during their visit. We will continue to encourage social distancing across the venue and remind all visitors to make space and be considerate of others. There is also plenty of outdoor space for you to enjoy during your visit. You can gain readmission to the show with a wristband on departure.

Wider aisles
Where possible we have widened the aisles to allow more space for attendees to move about, we have also created larger seating areas to accommodate better spaced seating across the halls.

Seminar theatres and stages
All seminar theatres are now open to the halls, with no entrance and exit doors to ensure congestion is kept to a minimum during the breaks. Please ensure you arrive for any sessions in plenty of time Theatres will be cleaned between each session and will have managed capacities.

Use the Event Planner
Make the most of our new event platform and mobile app (when available) to plan your experience, set up meetings and be as efficient as possible whilst on site.

Stay aware
The event website, social media and emails will supply you with up-to-date information regarding guidelines in place at the show. Please pay careful attention to all communications sent out from the Event team regarding the registration process as procedures may change and adapt to prevailing conditions.

Code of conduct
When walking around the event, we ask you to please remember that as we come back together some people will be more comfortable in the environment than others. As a result:

• Please give people space when you are walking past them.
• Check before initiating personal contact (consider elbow bumps rather than handshakes or hugs).
• Rather than exchanging business cards exhibitors have been encouraged to use data capture devices to ensure contact free sharing of business details – look out for QR codes on stands.
• As the industry builds itself back, remember different pressures people may be facing, please be kind to each other.
• Consider arranging meetings in advance at less busy times.

Track and Trace
We are confident the measures that we and the venue will be putting in place will make our event as safe as possible. Please ensure you give accurate information throughout the registration process. The relevant local authorities will contact you if there’s a need to update you regarding track and trace.

If you are an exhibitor, please click here to access our extended guide with information on build-up, break-down and stand design.

Further Information and Advice

You can order lateral flow tests in advance here .

If you develop symptoms of COVID-19, please leave immediately and try to inform the Event organisers at

Following your visit, should you develop any COVID-19 symptoms or test positive for COVID-19, please inform

For more information, please find some useful links below:

· Click here for the NHS symptom checker

· Click here for the Government COVID-19 guidelines

· Click here to order a lateral flow test kit

Last updated 26/8/21


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